Originalnachricht in englischer Sprache:
Hello yaman ,
Thank you for your message.
Firstly, please accept our sincere apologies that you have not yet received your order from us.
We have contacted our warehouse to request a tracking number and clarification of your order status.
As soon as we receive a response from our warehouse we will provide an update.
Once again we are very sorry about the inconvenience this may have caused.
Regards
Caroline Billington
Customer Service Manager
123 Direct Ltd
Caroline Welton
Customer Service Manager
123 Direct Ltd