With you, we would like to carry out a remote session. As an application we use FastViewer.
So we can see your screen directly. To do this please click on the following link, and then follow the application from.
There is no program on your system.
Sitzungsbeitritt: http://join.fastviewer.com?inv=67192179
Alternatively, there is the possibility,With the executable customer module of the FastViewers to join the remote session.
This, see the following link to download.
after you have started the customer module, please enter your name and the following session number: 671921http://support.automation.siemens.com/WW/view/de/106665159
For more information about the FastViewer you will also find in the link above.
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Important notes for the use of the Remote Support
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