Dear Chen Hengyun,thank you for you

Dear Chen Hengyun,
thank you for your request.
Please accept our apologies for our late reply.
Based on your shipment number, we found that the parcel is outside of the normal running time.
Since the above-mentioned consignment has not arrived with you, please contact the sender in Germany, for receiving an investigation request.

結果 (中文) 1:

亲爱的陈恒运谢谢您的请求。请接受我们的歉意我们这么晚才回复。基于您的发货数量，我们发现这个包裹是在正常的运行时间。因为上面提到的货物还没有到与您，请联系驻地在德国，接收请求的调查。

結果 (中文) 3:

亲爱的陈恒运，
thank您您的request.
Please的接受我们的为我们的晚回复的道歉。根据您的发运编号的
，接踵而来的物品发现批是在正常运行上述的交托有紧急状态到达与您的time.
Since外面，请与发射机联系在德国，接受的在调查请求。