Da wir eine Verspätung vom Abflugha

Da wir eine Verspätung vom Abflughafen Denpasar—Bali hatten, haben wir den Anschlussflug Taipei— Wien BR61 verpasst. Auf dem Flughafen in Taipei wurden wir von einer sehr unfreundlichen Mitarbeiterin informiert, dass wir den Flug um ca. 24 Uhr nach Paris nehmen sollen und von Paris nach Wien. Was Sie uns jedoch verschwiegen hat ist, dass wir über 4 Stunden(!)in Paris auf unseren Flug nach Wien warten müssten. Es kam keine Entschuldigung, nichts. Wie Sie sich vorstellen können nach einem so langen Flug waren wir in Paris sehr müde und mussten jeweils über 20Euro für ein normales Brot mit einem Getränk auf dem Flughafen zahlen. Außerdem wurden wir in Paris sehr schlecht informiert, was wir zu tun haben und wie wir vorgehen müssen! (Claudia Weckowska, Cara Otahal) Eine Entschädigung ist das Mindeste, da wir einen so schlechten Service noch nie erlebt haben und der Rückflug inakzeptabel für uns war!

結果 (英文) 1:

Since we had a delay from departure airport Denpasar-Bali, we missed the connecting flight Taipei- Vienna BR61. At the airport in Taipei, we were informed by a very unfriendly staff member that we should take the flight at about 24 pm to Paris and from Paris to Vienna. What has, however, concealed us is that we would have to wait in Paris for our flight to Vienna 4 hours (!). There was no apology, nothing. As you can imagine after such a long flight we were very tired in Paris and each had to pay about 20 euros for a normal bread with a drink at the airport. We were also very poorly informed in Paris, what we have to do and how we must go! (Claudia Weckowska, Cara Otahal) Compensation is the least because we have never experienced such poor service and the return flight was unacceptable for us!

結果 (英文) 2:

Since we had a delay from Denpasar—Bali airport, we missed the connecting flight Taipei- Vienna BR61. At the airport in Taipei we were informed by a very unfriendly employee that we should take the flight to Paris at about 24 o'clock and from Paris to Vienna. What you have concealed from us, however, is that we have been talking about 4 hours(!) in Paris we would have to wait for our flight to Vienna. There was no excuse, nothing. As you can imagine after such a long flight, we were very tired in Paris and had to pay over 20 euros each for a normal bread with a drink at the airport. In addition, in Paris we were very poorly informed about what we have to do and how we need to proceed! (Claudia Weckowska, Cara Otahal) Compensation is the least, because we have never experienced such a poor service and the return flight was unacceptable for us!

結果 (英文) 3:

Since we were delayed from Denpasar-Bali airport, we missed the Taipei-Vienna BR61 connecting flight. At Taipei airport we were informed by a very unfriendly employee that we are to take the flight to Paris at about 24-hour and from Paris to Vienna. What she has not told us, however, is that we have more than four hours(!) in Paris to wait for our flight to Vienna. There was no apology, nothing. As you can imagine after such a long flight we were very tired in Paris and had to pay over 20Euro for a normal bread with a drink at the airport. Moreover, we were very poorly informed in Paris about what we have to do and how we have to proceed! (Claudia Weckowska, Cara Otahal) Compensation is the least we can do because we have never seen such a bad service and the return flight was unacceptable to us!